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Customer Profile: Viewing

Anatomy of the Customer Profile

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The topmost section displays customer information: name, email address, customer ID, external customer ID, and customer activity.

Subscriptions
Merchants either sending subscription information to us, or using our system to manage subscription products / price points / renewals, will see the information here

Billing Info
Credit card or online check information that has been used by the customer, and when that payment method was most recently used.

Address Info
Address information that has been entered at the time of payment. Some may appear as duplicates if the same address is tied to multiple cards.

Orders
A list of all successful and unsuccessful purchase attempts to the cardholder's issuing bank. Attempts declined for other reasons such as failing to meet anti-fraud restrictions or invalid card numbers are not listed.

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