The Orders segment of the Customer Profile screen lists the orders which have been placed with that Customer ID.
Orders can be viewed individually in a detailed view by clicking on the Order ID.
An incremental ID created as purchase requests are submitted to the gateway
An ID for the order that has been passed into the gateway by the merchant
Date the order occurred
Credit Card (CC) or online check (ACH)
First six digits and last four digits of account number used
Currency type submitted to the gateway
Merchant account currency
Status of the order, such as "Approved" or "Declined"
AVS check information
Website name to corresponding Site ID that was submitted with the order.
Apply a chargeback to the order. Additional actions are available when applying a chargeback.
- Cancel all related subscriptions
- Blacklist subscription payment data: blacklists the account number used and prevents future purchase attempts
- Blacklist email address: prevent all transactions which include the emailaddress
- Blocks the IP addressed used at the time of signup. Given the dynamic nature of some ISP's this option should be used with greater discrimination.
Reverse the order. If the order has not yet settled, it will be voided. If has settled, a credit will be issued instead.
Capture an authorized transaction